I opened a ticket directly after the MacOS 12 update when this first happened.Īfter some unnecessary steps I was asked to submit logs but the email itself didn’t inspire confidence in that process being any more helpful. I have the Internet Security plus the VPN service, think it was a bundle. Support may request Logs, Traces & other Data, they will guide you.
Hello Please log a case with Kaspersky support, either via Chat or Email, fill in Connectivity issues, Specific website does not work as expected template. Is there any workaround to keeping both running? I have the same issue and it resolved itself after closing Kaspersky Internet Security. Why is it impossible to open a website with Kaspersky VPN Secure Connection enabled? When it’s available, please share the outcome with the Community?.If selecting Chat option, we recommend you request a copy of the chat transcript, make sure you fill in your email address AFTER the chat is activated by the Chat agent & complete the Verify your email address email AFTER the chat completes.Has a case been logged with Kaspersky support, either via Chat or Email, fill in Connectivity issues, Specific website does not work as expected template.Has KVPN been uninstalled & clean installed with a shutdown of the MAC in between?.Does the same issue happen irrespective of remote virtual location selected?.Hello Does the same issue happen irrespective of browser used? I tried to browse web pages but it said "no internet" even if the network connection status is connected and Kaspersky VPN also appeared as “Connected”
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